Graham's Service Center

Luke Kennedy 2 months ago

I blew a brake line and took it to Graham’s to get fixed. It turned out to be a problem with a distribution block that was discontinued, and that part was probably out of their scope anyway. Mechanic said because they couldn’t fix it, they wouldn’t charge me, which is the last thing I expected. Very cool of them!

Higer TheTiger27 3 months ago

Complete scammer! I'm pretty sure such high rating is FAKE. Went there for a serpentine belt change. Before service, told me labor rate was $90. I brought in my own replacement parts and acknowledged them in advance. After the service, the labor rate became $120! I asked why, he told me: “I make money from parts.” I agreed only because I did not want to get into a conflict. His statement/reasoning did not add up since we both agreed at $90 plus I did not get parts through him. Of course you were only making money from labor, but not from parts. I asked a few other people I knew around the area, they also had bad experience from this shop. Only went here once and felt so done with it. These people here have no hindsight on doing business+being completely ruthless.

Meredith Tomassetti 5 months ago

We live in NH, but our college kid lives in State College. Had a great experience having our VW serviced for a larger than expected issue! Thanks for being helpful, extremely reasonable in price and getting it done in just a day!!

Natasha Marcos 6 months ago

Zero stars! Do not go there, complete rip off. Was charged $60 for them to do absolutely nothing and then LARRY hung up on me when I was explaining that the fee was ridiculous. I explained to him I would make sure others know about this and his response was oh well. I have dealt with them many times in the past and it’s been excellent but todays experience will make sure I do not return and suggest that the churches that deal with them see this. My car wouldn’t start at the Library today and had some places that I had to arrive at in a timely matter so I called the first place I thought of Grahams especially because they are right down the road, a minute away to be exact. The man arrived promptly and my bf called me to say the cable is loose, it happened to him twice yesterday. Right as he said that I told the driver who touched the cable and mentioned… yeah I see it looks a little loose and my car was back on. I was not jumped, nothing was done at all and I was charged $60. Listen I get the fact that I called for service but the rudeness and I definitely feel I was ripped off. On another note a grown adult hanging the phone up when someone is not screaming, not yelling but sayin

Abby Cho 6 months ago

Got a flat tire after hitting a pothole near a construction site on the highway. I called multiple auto repair services who were not able to get me or tow my vehicle, and I was finally recommended Graham’s. The person who picked up was very kind and patient while I frantically was trying to explain my situation. I had no idea where I was, but I was able to send him my location and he drove about 40 minutes to help me out. I thought I had a spare tire (it turned out that it wasn’t a true spare tire because it didn’t have a wheel), so he wasn’t able to just change it for me, but he towed my car and dropped me off at a nearby auto repair shop who did it for me. The towing was about $150. I’m so grateful for his help and the great customer service!